Privacy Policy
Types of information collected
The website is informational only. We collect minimal information about website users in the following ways:
A. Information provided by the user voluntarily
When the user contacts the website via email or phone, they may provide personal details such as full name, phone number, email address, and inquiry content. Providing the information is done voluntarily and with explicit consent, and constitutes approval to process the data for the purposes defined in this policy.
B. Technical information collected automatically
During browsing on the website, basic technical information is collected about the means of use, including IP address, browser type, operating system, and basic usage data. Collection of this information is intended for security purposes and proper operation of the website.
C. Cookies
The website may use Cookie files for proper operation of the website. The user can choose to block or delete Cookies through browser settings, but this action may impair the user experience on the website.
Purposes of information collection and use
We use the personal information provided to us and/or collected in the context of website use for the following purposes only:
- Responding to inquiries received via email or phone.
- Proper operation and security of the website.
- Compliance with legal requirements and responding to requests from authorized authorities.
We will not use the information for any other purpose, unless user consent has been given or there is a legal obligation.
Sharing information with third parties
We do not sell personal information to third parties. However, we may transfer information to external parties in the following cases:
- To service providers on our behalf – such as website hosting services, information security, and maintenance – for ongoing operation and maintenance of the website.
- To authorized authorities or any other party, as required by law or court order.
Any third party that receives information from us is obligated to maintain confidentiality and information security obligations, in accordance with legal provisions.
Use of third-party systems
To operate the website, we use external service providers for website hosting and operation. These systems enable proper management and maintenance of the website.
It should be noted that we are not responsible for how those providers manage the information, and its use is done according to their privacy policies. However, we ensure cooperation only with recognized providers, committed to accepted standards of privacy protection.
Transfer of information outside Israel
In cases where collection or processing of personal information is performed through servers of international service providers, the information may be stored outside Israel's borders. We take steps to ensure that any transfer of information outside Israel is performed in accordance with legal provisions, including the use of accepted protection mechanisms for information security and compliance with international standards for privacy protection.
Information storage and security
We implement reasonable, advanced security measures in accordance with the requirements of the Privacy Protection Regulations (Information Security), 2017, to protect personal information from unauthorized access, improper use, loss, alteration, or deletion.
Personal information is stored in our systems as long as there is a substantive justification – including for responding to inquiries or compliance with legal provisions. However, the user may request deletion of the information before this time, and we will respond to this subject to the absence of a legal obligation requiring retention of the information.
Sensitive medical information – If you choose to provide details about your medical condition (for example, description of a problem or medical history), this information will be kept in complete confidentiality.
User rights
In accordance with the provisions of the Privacy Protection Law, 1981, and subject to Amendment 13 to the law, the following rights are granted to every data subject (website user):
A. Right to access information
The user has the right to access information collected about them and found in our databases. This right includes information about the types of data stored, purposes of processing, retention period, and details of parties to whom the information was transferred, if transferred.
B. Right to correct information
The user may request updating or correction of their data if they find that it is incorrect, inaccurate, partial, or outdated. We are committed to performing the correction within a reasonable time.
C. Right to delete information
The user has the right to request full or partial deletion of personal information concerning them at any time. We will perform the deletion in accordance with the request, unless there is a legal obligation or legitimate interest justifying retention of the information (such as fulfillment of a contractual commitment or compliance with legal requirements).
D. Right to object to information processing
The user may object to the use of their personal information for certain purposes. In such a case, we will stop using the information for this purpose immediately, unless there is another legal basis for continuing processing.
E. Right to data portability (as may be regulated by law)
Subject to future regulation in legislation, the user may be entitled to receive the information they provided to the company in a readable and structured format, or request its transfer to another party.
F. How to exercise rights
To exercise these rights, please contact us in writing via the email address or physical address mentioned above. We commit to responding to the inquiry within a reasonable time and in accordance with legal provisions.
Updates and changes to the policy
We reserve the right to update, change, add, or remove provisions from this privacy policy at any time, at our sole discretion, due to technological, business, legal, or regulatory changes.
In case of a material change to the policy – including expansion of types of information collected, change in processing purposes, or manner of sharing information with third parties – we will publish an appropriate notice on the website, and if necessary, act to obtain renewed consent from users, as may be required by law.
The privacy policy is updated from time to time, and the date of the last update will appear at the top or bottom of the document. Continued use of the website after publication of an updated version of the policy will constitute the user's approval and consent to the updated terms.
The user is required to review the privacy policy from time to time, to stay updated on changes that have occurred. If the user does not agree to the updated version, they must stop using the website and contact us to exercise their rights.
Use of the website constitutes your agreement to this policy.
